UniLodge @ UC - Campus West
Frequently Asked Questions

Yes. The resident must pay an Application Fee of $55 to secure their apartment, this is to be paid as part of the advanced payment.

Yes. To secure an apartment, the resident must pay the Application Fee of $55, the Security Deposit equivalent to 4 weeks of rent, two weeks rent in advance and the Residential Life fee of $150. Prices vary depending on the room type and contract length.

Greater than 14 days before the start date of your contract: 

Non-refundable: Application Fee of $55.
Refundable: Security Deposit, Residential Life Fee of $150 and two weeks of Occupancy Fees. 

Between 1 and 14 days before the start date of your contract: 

Cancellation Fee equivalent to two weeks of Occupancy fees.
Non-refundable: Application Fee of $55.
Refundable: Security Deposit, Residential Life Fee of $150. 

On or after the start date of your contract: 

Cancellation Fee equivalent to two weeks of Occupancy fees.
Non-refundable: Application Fee of $55 and Residential Life Fee of $150.
You are responsible for payment of the Occupancy Fees and your Security Deposit will be retained by UniLodge until a suitable replacement is secured.

Limited parking available at $13.00 per vehicle, per week. Permits are provided with 24-hour access to a parking space for the duration of your agreement. Applications are approved on a “first in, first served” basis. 

Residents can also rent one-time car park access for $5 per night.

Yes. The resident must pay a Departure Cleaning Fee of $190 at the end of the contract. Additional cleaning fees may apply.

The resident is required to provide 4 weeks notice prior to terminating a contract. The resident will be charged an Early Termination Fee equal to one (1) week of Occupancy Fees and will be responsible for finding a suitable replacement to take over the remainder of the contract.

Water and electricity are included in your utility fee.

Superloop is our contracted supplier who have created an account for you. If you do not know or remember your username/password please contact reception and they can reset this for you. 
For any other issues please contact Superloop directly.

Yes, you need to use a mattress protector which we will provide on your check in.

Yes this is not included in your rent.

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

Check-in time is Monday-Friday 2pm and check-out time is 10am. If you require flexible check-in or check-out times, please contact us at uc.campuswest@unilodge.com.au to make arrangements.

Yes, please call the Duty RA on 0466 558 053. The Duty RA will have you complete some paperwork, provide you with your key and show you to your room.

You need to pay for the residential life program fee annually. It is compulsory and it covers for a range of events and activities organised by Unilodge.

Yes, we have a professional maintenance team to support the general maintenance requests. Contractors may be arranged if the issue persists.

Unfortunately, we do not take cash payments at UniLodge Campus West. You can make rent payments through credit/debit cards or pay online.