Student Housing Brisbane | UniLodge on Margaret Street

Q: Paying the Bond?

All rental bonds for properties in Queensland are lodged with the Residential Tenancies Authority (RTA) a state government body. Payment must be made payable to the RTA (not UniLodge). We ask that you provide us with a bank cheque (a bank cheque is a cheque issued by the bank under their name; you can purchase one of these from any Australian Bank). Alternatively, a money order (Available from Australia post) is acceptable. Remember the cheque/Money Order must be made payable to the ‘Residential Tenancies Authority’. Bring the bond cheque/money order with you when you are collecting your keys, At this meeting, you will complete and sign the official “Bond Lodgement Form”. We will forward this to the RTA and then the RTA will send a receipt to you direct. Contact the RTA on 1300 366 311 if you have not received a receipt 15 business days after paying your bond. We understand that it may not always be possible to arrange for either a bank cheque or money order prior to arrival and in these instances we recommend you take advantage of the RTA’s online bond lodgement option and bring a copy of this with you when you arrive.

Q: What is a Condition Report?

When you pay a bond, we must prepare a ‘Condition Report’, which records the property’s general condition, including fittings and fixtures, and present you with a copy of this Report when you come to collect your keys. Review and, if necessary, add your comments to the ‘Condition Report’. You must return the report to UniLodge within three business days of moving in and you should keep a copy of the ‘Condition Report’ until the end of the tenancy. The ‘Condition Report’ is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy, a copy which will be provided upon completion. You may want to take photos of your apartment at the start of your tenancy to further show the condition. The owner may claim some or the entire bond for cleaning, damage, or replacement of missing items at the end of your tenancy. If the ‘Condition Report’ stated that the work was required at the start of the tenancy, or the items were not listed, it can help you prove the bond should be returned to you.

Q: I am vacating, can I use the Bond for my last months rent?

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

Q: What happens when I vacate?

You need to leave your apartment clean and tidy in the same condition as when you arrived, and ensure all personal items have been removed, report any damage that may have been caused during your tenancy. This allows for a speedy bond resolution.

Q: How do I receive my Bond back?

At the end of the tenancy we will provide you a “Bond Claim” form for completion (or you can download your own copy from the RTA website), Please ensure you sign the form with the same signature as you used on the “Bond Lodgement” form at the start of your tenancy. The RTA will match signatures and will only process your claim if they match. We will lodge the bond claim form once we have the owner and your signed agreement, it then takes another 2-3 business days for the RTA to process, it repays the bond directly into the nominated bank account on the form, If you have not provided valid bank account details, but have provided a forwarding address, the RTA will send a cheque. If the RTA is unable to do either of the above they will retain your money, you will need to contact them via phone on 1300 366 311 to organise for your refund to be released to you.

Q: Why are you claiming my Bond?

The Owner is entitled to compensation if you have failed any terms or conditions in your tenancy agreement or breached the Residential Tenancies Act (Queensland State Government Law covering rental issues). Please note that the owner cannot claim for wear and tear of items or fittings in the apartment. At UniLodge the vast majority of these sorts of issues are resolved by agreement between the owner and the tenant. If there is no agreement then the Owner may decide to ask the Queensland Civil and Administrative Tribunal (QCAT) to hold a hearing to finally decide on the issue. Please note if the matter goes to QCAT then the resolution of the bond will exceed the timeframe mentioned above as we must wait for a hearing date from QCAT.

Q: Does this property have an Application fee?

No. There are no application fees.

Q: Is an advanced rental payment required?

Yes. To secure an apartment, the Tenant must pay 1 months advanced rent and a Security Deposit / Bond of 4 weeks rent.

Q: Is there a cancellation fee once I have secured an apartment?

Yes there is a cancellation fee of 1 months rent.

Q: Are car parking spaces available?

Yes there are 7 car parking spaces available at a cost of $400 per month. Spaces are limited and subject to availability.

Feel At Home

Barbeque

BBQ facilities are located on level 4 of the property – enjoy a BBQ with your friends, or prepare dinner for one. The BBQ is electric and free for all residents to use.

Feel At Home

Bicycle Parking

Bike racks are available to all residents free of charge and are located in the basement of the property, there are limited spaces so get in quick.

Feel At Home

Common Areas / Lounges / Games Room

Located on Level 4, UniLodge on Margaret features some great common areas with a resident lounge with Foxtel TV, study benches, dining tables and chairs; full kitchen facilities with ovens and dishwashers.

Feel At Home

Car Park

UniLodge on Margaret has car parking facilities available at $400 per month. The spaces are limited and are subject to availability.

Feel At Home

Kitchens

The kitchen in your apartment has all of your basic essentials, including: fridge/freezer and microwave oven. Some units have a cooktop and ducted range hood.

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Laundry

Located on Level 4, the laundry room includes coin operated washing machines and dryers, each at $4.00 per use. Access to the laundry is available 24/7 which also includes ironing facilities. You can exchange cash for $2.00 coins at the Reception desk.

Feel At Home

Outdoor Area

Level 4 has a pool, BBQ & balcony area with plenty of seating to enjoy relaxing with friends or take a book out there and enjoy the weather.

Take part in growing and harvesting the herbs in the community Herb Garden.

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On-site Staff

Our on-site friendly customer service focused staff will be available offering general assistance, counselling, and pastoral care services – you will always have someone there for you.

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Photo-copying / Printing

If you need to make a photocopy or print off an assignment, one of our friendly customer service staff at reception can assist – charges apply.

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Public Transport Stops

The property is in a great location with close access to public transport. Quick 10 minute walk to Central Railway Station, Queen Street Bus Station and King George Bus Station.

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Retail Shops in Precinct

Within Brisbane CBD. 5 minute walk to Queen Street Mall which offers a distinctive collection of retailers which include fashion outlets and micro boutiques with labels from London to Shanghai, a true global shopping experience. There is an array of cafes and restaurants to suit everyone’s taste buds.

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Security

Resident safety is number one priority for UniLodge management. The property features secure access to the building at night – no one can enter the building without swipe card access or in the company of a resident or staff.

All bedrooms are secure, with key card swipe access to your floor and your apartment.

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