Here is a list of our most common FAQs
Yes. There is a non-refundable application fee of $240.
Yes. To secure your accommodation, a fee of $600 is due which is comprises of the $240 application fee, a $230 departure clean fee and a $130 security deposit.
If you wish to cancel more than 28 days before your contract commences, the cost will be $240. Otherwise the full $600 cancellation fee will apply.
Yes, a departure cleaning fee of $230 will be requested upon application.
Early Termination Fee applies if you break your contract. The fee is equivalent to two (2) week’s current occupancy fee paid prior to departure. This amount cannot be deducted from the Security Deposit.
The Resident acknowledges and agrees that if he/she has breached the Licence to Occupy:
Electricity costs are included into your occupancy fees.
Internet access and WIFI is provided by Vostronet and unlimited WIFI is included in your occupancy fees.
No but there are free bicycle spaces available.
No additional guests are allowed.
Monday to Friday 9am to 5pm
Yes, by prior arrangement only. Please contact us to make these arrangements.
Contact our Customer Service Team during normal business hours to arrange your after hours arrival.
The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.