UniLodge Ultimo
Frequently Asked Questions
Here is a list of our most common FAQs
Does this property have an Application fee?
Yes. There is a non-refundable application fee of $240.
Is an advanced payment required?
Yes. To secure your accommodation, a fee of $600 is due which is comprises of the $240 application fee, a $150 departure clean fee and a $210 security deposit.
Is there a cancellation fee once I have secured an apartment?
If you wish to cancel more than 28 days before your contract commences, the cost will be $240. Otherwise the full $600 cancellation fee will apply.
Do I need to pay a departure clean fee?
Yes, a departure cleaning fee of $150 will be requested upon application.
If I wanted to break my contract, what are the costs associated with this?
Early Termination Fee applies if you break your contract. The fee is equivalent to one (1) week’s current occupancy fee paid prior to departure. This amount cannot be deducted from the Security Deposit.
The Resident acknowledges and agrees that if he/she has breached the Licence to Occupy:
- the Occupancy Fee must be paid until another Resident is found and commences his/her residency, or until the Licence to Occupy ends, whichever occurs first;
- if the Occupancy Fee is not paid, then it will be deducted from the Security Deposit; and
- should the amount of the Security Deposit be insufficient to cover the Occupancy Fee the Resident(s) will be liable to pay the difference.
If no other Resident is found until the end of the License to Occupy, and all the Occupancy Fees are paid, the Early Termination Fee is refundable.
The cost will be 3 weeks occupancy fee plus GST, and occupancy fees paid until the apartment is occupied again.
What electricity cost am I responsible for?
Electricity costs are included into your occupancy fees.
How much is the Internet / WIFI? Who is the provider and how much bandwidth do I have?
Internet access and WIFI is provided by Vostronet and unlimited WIFI is included in your occupancy fees.
Do I need to organise my own Contents Insurance?
No, this is included in your occupancy fees. To view the UniLodge Contents Insurance Product Disclosure Statement - Click Here
Are car parking spaces available?
No but there are free bicycle spaces available.
Can an extra guest stay with me and what is the cost and duration allowed?
No additional guests are allowed.
Where can I find resources to manage my health and wellbeing?
UniLodge has listed a number of resources on our Student Health and Wellbeing page.
What are your check-in times and days?
Monday to Friday 9am to 5pm
Do you offer after hours check-in?
Yes, by prior arrangement only. Please contact us to make these arrangements.
What is the process for arranging an after hours check-in?
Contact our Customer Service Team during normal business hours to arrange your after hours arrival.
Further Resident Information
The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.