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Student Accommodation FAQ

La Trobe University Regional Housing – Mildura
Frequently Asked Questions

Have more questions about living at our La Trobe residences? Find out everything you need to know about our accommodation by checking out our most frequently asked questions. Whether you want to know more on moving, living costs, leases, or anything in between, these questions will cover all you’ll need to know before making your move. If you have a question still unanswered, you can contract us directly. 

Who can apply to stay at a Living at La Trobe property?

Eligibility criteria: All Students aged 18 and over, who are enrolled in a La Trobe University (or La Trobe College Australia, RMIT University or Wodonga Institute of TAFE) course of study are eligible to apply to live at Living at La Trobe.

How do I reserve a room?

Complete the online application.  Once we have received your application, we will send you a rental offer. To accept this offer you will be required to pay a bond payment of $1000. If you need any further information please do not hesitate to contact us.

What kind of contracts are on offer?

We offer flexible stay contracts for Dentistry rotations, placements, and PhD or Master’s by Research students as well as any Short Stays and placements. 

What does my rent include?

Each house consists of up to 4 bedrooms, with a communal living area, kitchen space, and bathroom space, as well as a laundry with washer and dryer. 

Do you have car parking facilities?

La Trobe student accommodation in Mildura provides street parking options for residents. 

When do I pay my rent?

Each resident has access to a residential portal where rent can be paid. Alternatively, payments can be made at reception using a debit or credit card. Rent is charged fortnightly on Mondays, according to the rental calendar. 

How does my mail get to me?

Mail can be delivered direct to your resident. Include the address of your assigned residence as per below: 

(Residence number and street name), Mildura, VIC 3500 

What do I need to buy before I can move in?

Your room comes furnished with a king single bed, mattress, desk, and chair. You’ll need to bring your own linen and personal items. 

In self-catered residences, bring your own cookware and utensils for the shared kitchen, where you’ll have storage space. 

Kettles, toasters, and hot plates are only allowed in kitchen areas for safety reasons. 

How close is the nearest supermarket?

The closest supermarket is 1.9km away. It is only a 20 minute walk and is also accessible via public transport in just ~25 minutes. 

If I really want to move apartments/rooms after I move in - is that possible?

You can move into a different apartment/room after you move in, however you will be subject to the $85 room move fee. You will need to contact us so we can determine if there is any availability for you to move.

Can I move out at any time?

If you wish to terminate your lease early, you will need to pay a departure cleaning fee of $130, a cancellation fee equivalent to four (4) weeks rental fees and your bond payment of $1000 will be forfeited.

Is there extra storage outside my apartment?

There is no additional storage outside of your room. If you have items you wish to store you will need to contact a local storage service provider.

How do I connect the internet/phone?

There is no phone in the room. For internet, please refer to the troubleshooting guide if you are having issues with connection of your internet, otherwise La Trobe University ICT can be contacted between 9am and 5pm, Monday to Friday.

Is wireless internet available?

Yes we have unlimited Wi-Fi at this property and wireless internet through the building.

What is a Bond?

A bond is a security payment of $1,000.00 that ensures residents fulfill the terms of their residence agreement. This is not equivalent to rent.

What is a Condition Report?

Upon arrival we must prepare a ‘Condition Report’, which records the property’s general condition, including fittings and fixtures and present you with two (2) copies of this Report when you collect your keys.

Review and, if necessary, add your comments to the ‘Condition Report’. You must return the report to UniLodge within three (3) business days of moving in and you should keep a copy of the ‘Condition Report’ until the end of the tenancy.

The ‘Condition Report’ is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy.

You may want to take photos of your apartment at the start of your tenancy to further show the condition.

The owner may claim some or the entire bond for cleaning, damage, or replacement of missing items at the end of your tenancy. If the ‘Condition Report’ stated that the work was required at the start of the residence agreement, or the items were not listed, it can help you prove the bond should be returned to you.

I am vacating, can I use the Bond for my last month's rent?

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

What happens when I vacate?

You need to leave your apartment clean and tidy in the same condition as when you arrived, ensure all personal items have been removed and report any damage that may have been caused during your tenancy. This allows for a speedy bond resolution. UniLodge offer a prepaid service for departure cleaning to assist residents.

How do I receive my Bond back?

You will need to complete a bond refund form either in-person or via the StarRez Portal. Your bond payment will be refunded within 21 business days of your contract end date to the nominated bank account specified on your bond refund form.

Who do I contact in an emergency or after hours?

Please contact La Trobe Security on (03) 9479 2222.

Paying the Bond?

You are required to pay the bond deposit when accepting your letter of offer. Need more information? Contact our team!

If I wanted to break my lease, what are the costs associated with this?

If you wish to terminate your lease early, you will be responsible for the paying the early termination fee equivalent to four weeks rent and have my bond forfeited.

Further Resident Information

The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.