Question 1

Who can apply to stay at a Living at La Trobe property?

Accepted Answer

Eligibility criteria: All Students aged 18 and over, who are enrolled in a La Trobe University (or La Trobe College Australia, RMIT University or Wodonga Institute of TAFE) course of study are eligible to apply to live at Living at La Trobe.

Question 2

How do I reserve a room?

Accepted Answer

Complete the online application.  Once we have received your application, we will send you a rental offer. To accept this offer you will be required to pay a bond payment of &#36;1000. If you need any further information please do not hesitate to contact us.

Question 3

What kind of contracts are on offer?

Accepted Answer

We offer flexible stay contracts for Dentistry rotations, placements, and PhD or Master&rsquo;s by Research students as well as any Short Stays and placements.

Question 4

What does my rent include?

Accepted Answer

Each house consists of up to 4 bedrooms, with a communal living area, kitchen space, and bathroom space, as well as a laundry with washer and dryer.

Question 5

Do you have car parking facilities?

Accepted Answer

La Trobe student accommodation in Mildura provides street parking options for residents.

Question 6

When do I pay my rent?

Accepted Answer

Each resident has access to a residential portal where rent can be paid. Alternatively, payments can be made at reception using a debit or credit card. Rent is charged fortnightly on Mondays, according to the rental calendar.

Question 7

How does my mail get to me?

Accepted Answer

Mail can be delivered direct to your resident. Include the address of your assigned residence as per below: 

(Residence number and street name), Mildura, VIC 3500

Question 8

What do I need to buy before I can move in?

Accepted Answer

Your room comes furnished with a king single bed, mattress, desk, and chair. You&rsquo;ll need to bring your own linen and personal items. 

In self-catered residences, bring your own cookware and utensils for the shared kitchen, where you&rsquo;ll have storage space. 

Kettles, toasters, and hot plates are only allowed in kitchen areas for safety reasons.

Question 9

How close is the nearest supermarket?

Accepted Answer

The closest supermarket is 1.9km away. It is only a 20 minute walk and is also accessible via public transport in just ~25 minutes.

Question 10

If I really want to move apartments/rooms after I move in - is that possible?

Accepted Answer

You can move into a different apartment/room after you move in, however you will be subject to the &#36;85 room move fee. You will need to contact us so we can determine if there is any availability for you to move.

Question 11

Can I move out at any time?

Accepted Answer

If you wish to terminate your lease early, you will need to pay a departure cleaning fee of &#36;130, a cancellation fee equivalent to four (4) weeks rental fees and your bond payment of &#36;1000 will be forfeited.

Question 12

Is there extra storage outside my apartment?

Accepted Answer

There is no additional storage outside of your room. If you have items you wish to store you will need to contact a local storage service provider.

Question 13

How do I connect the internet/phone?

Accepted Answer

There is no phone in the room. For internet, please refer to the troubleshooting guide if you are having issues with connection of your internet, otherwise La Trobe University ICT can be contacted between 9am and 5pm, Monday to Friday.

Question 14

Is wireless internet available?

Accepted Answer

Yes we have unlimited Wi-Fi at this property and wireless internet through the building.

Question 15

What is a Bond?

Accepted Answer

A bond is a security payment of &#36;1,000.00 that ensures residents fulfill the terms of their residence agreement. This is not equivalent to rent.

Question 16

What is a Condition Report?

Accepted Answer

Upon arrival we must prepare a &lsquo;Condition Report&rsquo;, which records the property&rsquo;s general condition, including fittings and fixtures and present you with two (2) copies of this Report when you collect your keys.

Review and, if necessary, add your comments to the &lsquo;Condition Report&rsquo;. You must return the report to UniLodge within three (3) business days of moving in and you should keep a copy of the &lsquo;Condition Report&rsquo; until the end of the tenancy.

The &lsquo;Condition Report&rsquo; is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy.

You may want to take photos of your apartment at the start of your tenancy to further show the condition.

The owner may claim some or the entire bond for cleaning, damage, or replacement of missing items at the end of your tenancy. If the &lsquo;Condition Report&rsquo; stated that the work was required at the start of the residence agreement, or the items were not listed, it can help you prove the bond should be returned to you.

Question 17

I am vacating, can I use the Bond for my last month's rent?

Accepted Answer

Your bond and rent are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

Question 18

What happens when I vacate?

Accepted Answer

You need to leave your apartment clean and tidy in the same condition as when you arrived, ensure all personal items have been removed and report any damage that may have been caused during your tenancy. This allows for a speedy bond resolution. UniLodge offer a prepaid service for departure cleaning to assist residents.

Question 19

How do I receive my Bond back?

Accepted Answer

You will need to complete a bond refund form either in-person or via the StarRez Portal. Your bond payment will be refunded within 21 business days of your contract end date to the nominated bank account specified on your bond refund form.

Question 20

Who do I contact in an emergency or after hours?

Accepted Answer

Please contact La Trobe Security on (03) 9479 2222.

Question 21

Paying the Bond?

Accepted Answer

You are required to pay the bond deposit when accepting your letter of offer. Need more information? Contact our team!

Question 22

If I wanted to break my lease, what are the costs associated with this?

Accepted Answer

If you wish to terminate your lease early, you will be responsible for the paying the early termination fee equivalent to four weeks rent and have my bond forfeited.

La Trobe University Regional Housing – Mildura
Location

La Trobe University Regional Housing – Mildura

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