UniLodge at Curtin University - Guild House | FAQs

FAQs For Residents and Parents

Got questions about living at UniLodge Curtin University Guild House? Find out everything you need to know about our student accommodation by checking out our most frequently asked questions. Whether you’re unsure about moving logistics, living costs, leases, or another aspect about of living in UniLodge student apartments, these questions include all the essential information you’ll need before moving in. If you have a question that you don't see answered, check in our blog or feel free to contact us directly.

How do I reserve a room?

Choose your Stay Period and room type at our online application portal.

Once we have received your application, we will contact you within 48 business hours by email to offer you an available apartment/room.

What additional fees need to be paid once a room is booked?

The following fees are applicable upon a successful booking application:

  • Application/Processing fee of $118 per application
  • Facility fee of $65 per person, per semester
  • Activity fee of $107 per person, per semester 
  • Departure clean of $107 per person to be paid upfront.

All prices are correct as at 18/05/2020.

What kind of lease contracts are available for the property?

When making an application, you can choose an acadmeic year agreement (48 weeks) or a semester agreement (24 weeks).

Do you have car parking facilities?

Parking is FREE. Limited reserved car parking is provided for UniLodge at Curtin residents. Permits are compulsory and available from UniLodge reception.

What do I need before I move in?

Your apartment is furnished with a bed, study desk and chair, wardrobe, TV, fridge, microwave and oven. You will need to supply all your own linen & kitchen equipment – these items are available online via our convenient UniLodge online shop, Your Shop.

What do I do if I have a visitor?

You are allowed to have guests visit you at UniLodge. As this is a secure student accommodation building, all residents are required to meet their guests at the entrance door as this door is only accessible by a resident swipe card/key. If your visitor is staying overnight, you need to register them with reception. 

What do I do if I want to change rooms after I move in?

Once you have signed a contract for your room, there is a $100 room move administration fee plus a departure clean fee should you decide to move to a different room within on-campus housing. Room moves are subject to availability.

Can I move out at any time?

When you move into your apartment, you sign a Residential Agreement. This is a legally binding document that means you have committed to paying rent from the start date on your contract until the end date of your contract. However, if you have no choice but to move out, you can break your lease if your enrolment status has changed, or, you have exceptional extenuating circumstances. Please refer to the Resident Handbook for more information on this process. 

What is a Condition Report?

We must prepare a ‘Condition Report’, which records the property’s general condition, including fittings and fixtures, and present you with a paper copies of this Report when you come to collect your keys. Review and, if necessary, add your comments to the ‘Condition Report’. You must return the report to UniLodge within two business days of moving in and you should keep a copy of the ‘Condition Report’ until the end of the tenancy. The ‘Condition Report’ is a very important document, as it can be used as evidence if there is a dispute about who should pay for cleaning, damage, or replacement of missing items, particularly at the end of a tenancy. You may want to take photos of your apartment at the start of your tenancy to further show the condition. You may be liable for cleaning, damage, or replacement of missing items at the end of your tenancy if it is not recorded on the condition report.

What happens when I vacate my room?

You need to leave your apartment clean and tidy, and ensure all personal items have been removed, report any damage that may have been caused during your tenancy.

What is included in the Activity Fee?

The activity fee of $107 per semester covers all your weekly activities through our Residential Life Program. 

What happens if i need to cancel my booking before my contract start date?

Should you not receive an Academic offer from Curtin University, you are required to provide cancellation notice within 7 days of not receiving an Academic Offer and before your contract start date. You will be entitled to a refund except for the Application Fee.
If you cancel for any other reason before your contract start date or provide notice of not receiving an academic offer after the 7-day period has lapsed, the Application Fee and a one-week cancellation fee will be deducted from your refund.
Cancellations on or after your contract start date will only be considered if:

  1. You have withdrawn for university, or,
  2. There are exceptional extenuating circumstances

This process is outlined in the Resident Handbook.
 

Where can I find resources to manage my health and wellbeing?

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

Can I request to live with friends?

You can insert your friends' name in the “Special Needs” section of the application. Please ensure all of your friends also include all of your names in their applications.

Are there scholarships available?

Curtin has a range of Scholarships available for academic year and semester study options.

What happens if the room I want is not available?

If your preferred room type is not available, we will be in touch with you and offer a room that is closest to your original preference. If you do not wish to accept this alternative offer, you can remain on a waitlist for your preferred room type.

Can I change the agreement dates?

The agreement dates are set and approved by Curtin University, we are unable to amend the dates. You may arrive earlier if we have the availability for your preferred room types.

Can I request to live with people who identify as the same gender as I do?

You can request to live with others who identify as the same gender as you. Please ensure you have selected “No” under ‘Are you okay to share in a mixed gender room?’ in your application.

We try to accommodate all preferences, it but we cannot guarantee them.

What if Australian/WA Borders still remain closed for 2021?

If unfortunately the Australian or WA Borders remain closed, we can defer your agreement start date to a later date. Please kindly inform us before the agreement start date if you would like to defer your start date.

Further Resident Information

The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.