Got questions about living at UniLodge Royal Melbourne? Find out everything you need to know about our student accommodation by checking out our most frequently asked questions. Whether you’re unsure about moving logistics, living costs, leases, or another aspect about of living in UniLodge student apartments, these questions include all the essential information you’ll need before moving in. If you have a question that you don't see answered, check in our blog or feel free to contact us directly.
A laundry room with washing machines and dryers is located on the Ground floor of the residency, past the common area kitchens and theatrette.
Payment method: tap and go service for credit or debit cards.
The Resident Life Program is an integrated, contemporary, student life program, run by UniLodge for our residents. It is designed to support and bring out the best in each resident through the duties and activities carried out by Senior residents, Residential Advisors, the Residential Life Manager, the Customer service staff, and the General Manager.
Yes you do have your own kitchenette in a Studio Apartment, or a fully equipped kitchen in a 5 Bedroom Multi-share Apartment.
There's no carparking in the building however limited street parking is available outside the building.
If you were not successful in receiving a visa to study in Australia before the commencement of your lease start date, we ask that you write an email requesting cancellation, which must be submitted to the property at which your booking is held within 24 hours of you receiving notification from the Department of Home Affairs, along with the email from the Department of Home Affairs advising your refusal notice to study in Australia. You will then be formally advised that your lease agreement will then be cancelled without penalty.
For full terms and conditions please view here.
If you or your family need somewhere to stay for a couple of nights to a week, or rest your head after coming in from a late-night flight then why not book at Essence Hotel Carlton. Offering comfortable rooms that give you the freedom to relax in a place away from home.
Rent is to be paid as per the Tenancy Agreement and must always be in advance. Payments can be made in the following way:
Electricity, gas, water consumption, along with unlimited Wi-Fi internet and membership to our Community Spirit Program is included in your rent.
When considering the premature termination of your Residential Tenancy Agreement, it is your responsibility to:
The payment of the first month’s rental and other upfront charges is required in advance of your arrival and to secure the booking. This is on a non-refundable basis. Only in special circumstances (with appropriate support documentation) would a refund be considered, subject to the Residential Tenancies Act 1997. In such an instance a cancellation/administration fee equivalent to two weeks' rental plus GST will apply.
The Bond is sent to the Residential Tenancy Bond Authority (RTBA) – a government organization and held in trust for the term of the tenancy. The bond cannot be used for rent at any time. The cost of any repairs or excessive cleaning may be deducted from the bond upon departure.
The items you will receive upon check in are:
A compulsory induction will be provided on the day of arrival.
The installation of other furniture into a resident’s unit is not permitted unless a written application is submitted to, and approved by UniLodge management. Every request will be looked at separately depending on the size of the unit and furniture required.
Yes. To ensure the safety of yourself and other residents, you must cook in a responsible manner, using the rangehood exhaust fan at all times. The rangehood is located above your cooktop, make sure it is switched on (you will be able to hear a low sound) at all times – even when you don’t anticipate smoke (i.e. cooking sausages, chicken, even toast!). There is a switch for the stove hob and rangehood which will allow you turn on and off with a flick of a button.
Yes. Cleaning and Inspections All Residents are responsible for the day to day cleaning of his or her unit. In addition to this, UniLodge units will also be inspected per the Residential Tenancy Act, after due notice is given, for cleanliness and damage.
Bicycle racks are located in the security bike storage room. You are encouraged to use this secure bicycle storage, and not leave your bike outside your room. You are not permitted to leave your bike in your room, as it can cause damage to the wall that you will be liable for. All bikes must be registered with the reception and have a bike ID attached.
This building does not allow pets. Under no circumstances are you are permitted to bring any pets or animals into the building. This includes fish.
All mail and parcels are received by reception and can be collected during office hours (Grocery, meal deliveries or perishable items will not be accepted by UniLodge). Parcels are restricted in size to be no larger than 430 x 315 x 317 mm.
Do not be afraid to confide in the appointed UniLodge staff to discuss any personal issues that are getting you down, they are here to support you and provide guidance, assistance and referral where necessary.
The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.