Student Accommodation FAQ

Student Living - Shafston
Frequently Asked Questions

Got questions about living at Student Living - Shafston? Find out everything you need to know about our student accommodation by checking out our most frequently asked questions. Whether you’re unsure about moving logistics, living costs, leases, or another aspect about of living in UniLodge student apartments, these questions include all the essential information you’ll need before moving in. If you have a question that you don't see answered, feel free to contact us directly.

Does this property have an Application fee?

No. There are no application fees.

Is an advanced rental payment required?

Yes. To secure an apartment, the Tenant must pay two week’s advanced rent and a Bond of 4 weeks rent prior to arrival.

Is there a cancellation fee once I have secured an apartment?

Yes there is a cancellation fee of 2 weeks rent.

Are car parking spaces available?

Yes there are 16 car parking spaces available which are free upon successful application. Car spaces are limited and will be allocated on a first come first served basis. There are also free bike spaces.

Do I need to pay a departure clean fee?

The cost to clean a room at the end of a lease is $350 which includes a 3-hour professional cleaning session, carpet steam clean, replacement of shower screen and mattress protector.

If I want to break my lease, what are the costs associated with this?

The cost is 2 weeks rent + GST plus costs until the apartment is leased again.

What electricity cost am I responsible for?

Electricity costs are included in the rent and payable by the landlord.

How much is the Internet / WIFI? Who is the provider and how much bandwidth do I have?

Unlimited Wi-Fi internet access provided by Move Up Internet is included in your rent.

Do I need a mattress protector?

Yes, these are charged at $44 per protector.

What do I do if I, or my family need somewhere to stay prior to checking into UniLodge?

If you or your family need somewhere to stay for a couple of nights to a week, or rest your head after coming in from a late-night flight then why not book at Essence Suites Taringa. Offering fully furnished suites that give you the freedom to relax in a place away from home.

Where can I find resources to manage my health and wellbeing?

UniLodge has listed a number of resources on our Student Health and Wellbeing page.

What if I get locked out of my apartment?

If you get locked out of your unit after hours, please note that entry is given by onsite staff and is not immediate. You may need to wait up to several hours for access. For Lock Outs call (07) 3249 7674.

For the replacement of lost swipe cards, keys or other assistance with a lock out the following fees will apply:

  • For assistance during office house, UniLodge resident fee: $30
  • For assistance after hours for UniLodge resident: 
    • When Security is conducting a patrol: $75
    • When Security is not conducting a patrol and immediate access is required: $175

All fees are payable at the time of lockout via Eftpos to Security or Staff member attending.

Further Resident Information

The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.