Q: Is there a resident app?

------------------------------------------------ Yes – there’s a dedicated Indi app to make your day-to-day living easier. You can pay rent, log maintenance requests and stay up to date with building updates and community events. To download: iPhone: visit the App Store, search “Indi” and tap “Get”. Android: visit the Google Play Store, search “Indi” building and tap “Install”.

Question 1

What is Indi Build to Rent?

Accepted Answer

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Indi is a Build to Rent (BTR) brand, designed to make renting simpler, more secure, and genuinely enjoyable. It&rsquo;s renting built around you.

BTR is a new way of living, where entire buildings are purpose-built for renters, professionally managed, and have one consistent landlord &ndash; no matter where you live in the building. This means a more consistent renter experience, greater security, and homes and spaces designed with renters in mind, in the places people most want to live.

Question 2

How is Indi different from traditional renting?

Accepted Answer

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Indi is a renter-first experience &ndash; designed for comfort, flexibility and community.

Unlike traditional rentals, Indi apartments are purpose-built, professionally managed, and you&rsquo;ll have the same landlord no matter where you live in the building. 

You&rsquo;ll also have access to thoughtfully designed shared spaces including a fully equipped gym and wellness areas, rooftop terraces and dining, entertaining and co-working zone/s, and a dedicated on-site Indi Resident Services and maintenance team to support you every day. Additional fees may apply.

Question 3

What kinds of lease terms are available at Indi?

Accepted Answer

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Lease terms flex around you &ndash; from longer stays up to five (5) years or more, to shorter chapters starting from six (6) months.  

Speak with your Indi Leasing team to find the option that suits your plans.

Question 4

Are pets allowed at Indi?

Accepted Answer

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Yes, your furry friends are welcome!  

To ensure everyone&rsquo;s safety and comfort, pets need to be pre-approved and comply with our pet policy (including restrictions on dangerous or banned breeds).

Question 5

What does my rent include?

Accepted Answer

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Your rent covers more than just your apartment &ndash; it&rsquo;s your all-access pass to Indi living.

Inside your apartment, you&rsquo;ll find high-quality finishes and white goods supplied (fridge/freezer, dishwasher, washing machine and clothes dryer). 

You&rsquo;ll be supported by an on-site Resident Services and maintenance team, have access to the dedicated Indi app, and be part of a curated calendar of community events.

Beyond your front door, you&rsquo;ll also enjoy access to shared amenities such as wellness spaces, co-working zone/s, rooftop terrace/s, BBQ facilities, and dining and entertainment spaces. Some spaces (e.g. private dining rooms) are bookable only and will incur a fee for use. If you&rsquo;d like exclusive use of other shared resident spaces, bookings are subject to availability and fees may apply. For more details, speak with your Indi Resident Services team.

And yes &ndash; complimentary Wi-Fi is available for residents in all shared spaces.

Question 6

Are utilities and furniture included in my rent?

Accepted Answer

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Utilities are individually metered and charged separately, including water and electricity. They&rsquo;re ready to connect from day one, so you can settle in without delay.

You&rsquo;re free to choose your own internet provider or tap into our Indi partner options for a seamless setup.

If you choose an apartment with a furniture package, this will be charged as an additional weekly fee under a separate rental agreement with our trusted furniture supplier.

Question 7

How does my mail get to me?

Accepted Answer

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Each apartment has an individual mailbox located in the mail room, with additional access to a secure parcel room featuring parcel lockers on the upper ground floor. When a courier delivers a parcel, it will be placed in a locker and a unique access code will be sent to your registered mobile number, allowing you to collect your item at your convenience. 

To ensure you can use this service, please provide the Resident Services team with your Australian mobile number. This can be done upon arrival if needed. 

For security and identification purposes, all parcels must be addressed using the name shown on your passport, which should match the name on your rental agreement.

Question 8

Is there extra storage outside my apartment?

Accepted Answer

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Additional storage cages may be available for rent. They are subject to availability, and additional fees.

Question 9

Are residents able to smoke?

Accepted Answer

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Smoking isn&rsquo;t permitted inside apartments or in shared common areas. 

Smoking on private balconies or terraces that form part of your residential premises is permitted in line with the conditions in your rental agreement and that it does not impact on neighbours.

Question 10

Is there a resident app?

Accepted Answer

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Yes &ndash; there&rsquo;s a dedicated Indi app to make your day-to-day living easier. You can pay rent, log maintenance requests and stay up to date with building updates and community events. 

To download:


	iPhone: visit the App Store, search &ldquo;Indi&rdquo; and tap &ldquo;Get&rdquo;. 
	Android: visit the Google Play Store, search &ldquo;Indi&rdquo; building and tap &ldquo;Install&rdquo;.

Question 11

What is a bond?

Accepted Answer

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A rental bond is a standard security deposit paid at the start of your lease. 

The bond is typically equal to four (4) weeks&rsquo; rent and is securely held for the duration of your lease by the relevant state government authority &ndash; NSW Fair Trading in New South Wales, or the Residential Tenancies Bond Authority (RTBA) in Victoria. 

At the end of your tenancy, it&rsquo;s returned in full unless deductions are required for outstanding rent, damage or other costs.

Both residents and landlords can manage, and request bond returns through these secure online government portals.

Question 12

Do I have to pay a bond?

Accepted Answer

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Yes &ndash; when you sign your rental agreement, you&rsquo;ll need to pay a bond equivalent to four (4) weeks&rsquo; rent, in line with the relevant state Residential Tenancies Act.

Question 13

How do I move out, and what do I need to do to get my bond back?

Accepted Answer

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When it&rsquo;s time to move on, we&rsquo;ll help make the process simple. 

Get in touch with the Indi Leasing team, who will guide you through next steps &ndash; including how to prepare your apartment to ensure a smooth handover. 

Your bond will be returned once your tenancy ends, provided all rent is paid and the apartment is returned in line with the conditions of your rental agreement.

Question 14

What if I need to end my lease early?

Accepted Answer

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We understand plans can change. Please speak to your Indi Leasing team, who will guide your through the early termination process. Fees will apply in accordance with your rental agreement.

Question 15

Do I need to take out contents insurance?

Accepted Answer

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While we take great care of every Indi building, your personal belongings aren&rsquo;t covered, so we recommend arranging contents insurance for added peace of mind.

Question 16

Who is Investa?

Accepted Answer

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Investa is an Australian investment management, development and property management business. Indi is Investa&rsquo;s BTR brand.

Question 17

How do I apply for an apartment at Indi Footscray?

Accepted Answer

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Complete the online application and ensure that all required documentation is accurate, up-to-date, and submitted in full. You will be required to submit a current Visa, Passport. Once the Indi team receives your application, it will be reviewed.

If your application is successful, the Indi Footscray Leasing team will send you a rental offer. To accept the offer, you will need to sign the lease agreement. 
Upon signing, a bond equal to one month&rsquo;s rent must be paid, along with the pro-rata rent amount. The pro-rata rent is calculated from your lease commencement date and aligns with the Indi Rent Payment Calendar. Rent will be paid on fortnightly basis. If you are renting an apartment with a furniture package, an additional furniture agreement will need to be signed. 
The bond and pro-rata rent must be paid before you move into Indi Footscray.

Question 18

What apartments are available at Indi Footscray?

Accepted Answer

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Indi Footscray offers a range of thoughtfully designed studio, one-, two- and three-bedroom apartments, with both furnished and unfurnished options (subject to availability). All apartments feature high-quality finishes, have a private balcony (in most apartments), and come with white goods supplied (fridge/freezer, dishwasher, washing machine and clothes dryer).

Question 19

Can I have a furnished apartment?

Accepted Answer

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Yes &ndash; selected studio, one and two-bedroom apartments are available with furniture packages, subject to availability at the time of leasing.

Designed for convenience and comfort, these furniture packages are provided by our trusted partner and are available for a weekly fee for as long as you call Indi Footscray home.

Choose from two curated styles:


	Crimson Cool &ndash; confident colour, welcoming and full of personality  
	Urban Denim &ndash; effortlessly cool, contemporary and relaxed 


Our Leasing team can provide you with further information. They can be contacted via email at rent@indifootscray.com.au or +61 403 013 745.

Question 20

What amenities are included at Indi Footscray?

Accepted Answer

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	Wellness facilities including a fully equipped gym, yoga studio and basketball half-court 
	Indoor cinema 
	Rooftop dining and entertaining spaces atop every building, with uninterrupted views of Melbourne&rsquo;s skyline 
	Games rooms 
	Podium lawn 
	BBQ and picnic facilities 
	Co-working zone including workstations with desktop monitors and call booths
	Pet run and dog wash
	Bicycle storage and bicycle wash 
	EV charging infrastructure
	Car parking
	Additional storage


Exclusive use of shared spaces (including private dining rooms) is subject to availability and approval, additional terms and conditions, and fees and charges may apply.  Bookings can be made via the Indi app or with the Resident Services team.

Bicycle storage is available on a limited, first-in basis. EV charging is available on a limited, first in basis, additional terms and conditions and fees may apply. Car park spaces and additional storage are subject to availability, and additional terms and conditions and fees apply.

Question 21

What services are available?

Accepted Answer

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	Onsite Resident Services and maintenance team
	Dedicated Indi app
	Mail room and parcel lockers (including food delivery lockers)



	Curated calendar of resident community events 
	Bicycle storage and bicycle wash 
	EV charging infrastructure
	Car parking
	Additional storage


Bicycle storage is available on a limited, first-in basis. EV charging is available on a limited, first in basis, additional terms and conditions and fees may apply. Car park spaces and additional storage are subject to availability, and additional terms and conditions and fees apply.

Question 22

Are there parking options available?

Accepted Answer

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Indi Footscray has onsite car parking available, including sixteen (16) EV charging stations. Car park spaces and additional storage are subject to availability, and additional terms and conditions and fees apply &ndash; please speak with the Indi Footscray Resident Services team to find out more. 

Indi Footscray is well connected, with public transport and key destinations all within walking distance. You&rsquo;ll also find:


	Multiple tram and bus routes nearby 
	Footscray Station is a short walk away 
	Extensive cycling and pedestrian links, including the Dixon Veloway, are nearby


There is also bicycle storage available on a limited, first in basis within the building.

Question 23

What public transport options are available around Indi Footscray?

Accepted Answer

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Getting around is easy from Indi Footscray. Footscray Station is a short walk away, and is a major hub for bus, suburban rail and V/Line services. The Footscray Market tram stop only a short walk away, and with bike paths (including the new Dixon Veloway) right on your doorstep, accessing the city and beyond easy.

For public transport routes and timetables, visit https://www.ptv.vic.gov.au.

Question 24

Where can I charge my electric car, bicycle or scooter?

Accepted Answer

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Indi Footscray has sixteen (16) EV charging stations located on the UG carpark. These are available on a limited, first in basis, and additional terms and conditions and fees may apply.

Residents can also charge electric scooters or bicycles in their apartment, provided they are set up and used safely. For safety reasons, batteries cannot be charged in common areas or stored in the bike storage.

Fire Rescue Victoria have some handy tips for safe set up and use: https://www.frv.vic.gov.au/battery-safety

Question 25

Is the property secure?

Accepted Answer

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Indi Footscray has a secure access system for communal areas, entrances, lifts and throughfares, as well as an intercom system and CCTV in parts of the building.

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