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FAQs For Residents and Parents

Does this property have an Application fee?

Yes a non-refundable application fee of $150 per room.

Is an advanced payment required?

Yes. To secure an apartment, the Tenant must pay a Booking Deposit of $1000.

Is there a cancellation fee once I have secured an apartment?

Yes for tenants with an Occupancy Agreement, cancellations with less than 1 weeks’ notice will incur a cancellation fee equal to 1 weeks’ occupancy fee.

Are car parking spaces available?

No there are no car parking spaces available however there are 15 bicycle bays available for free.

Do I need to pay a departure clean fee?

Yes - The departure clean fee is $120 per room per hour and payable on arrival.

If I wanted to break my lease, what are the costs associated with this?

The tenant will be charged one week’s rent per the occupancy agreement and the amount depends on the room type.

What utility costs am I responsible for?

Utility charges are included in your rent.

How much is the Internet / WIFI? Who is the provider and how much bandwidth do I have

Internet access and WIFI is provided by Big Air and speed and download varies by plan.

Do I need a mattress protector?

Yes, the cost is $15 per protector.

Do I need to organise my own Contents Insurance?

Yes this is not included in your rent.

Can an extra guest stay over?

Yes guests are allowed to stay for free for a 4 night maximum stay.

Further Resident Information

The Resident Handbook is designed to help you to get to know the building and familiarise yourself with your rights and responsibilities as a resident. We hope that this Handbook will prove useful to you in answering any questions you have, and in assisting you with the most common concerns that you may have.