Hot Offers

Our team will assist with basic cleaning of key shared areas to help maintain a clean and comfortable living environment for all residents. This service forms part of the UniLodge Park Avenue experience, giving residents more time to focus on study, social life and settling into their home.

Terms & Conditions:
1.    This service is exclusively available to residents of 3 Bedroom Terrace multi-share apartments at UniLodge Park Avenue.
2.    This offer is only available to full leased 3 Bedroom Terrace Apartments with 3 tenants.  If the 3 Bedroom Terrace has only 1 or 2 residents, this offer is not available.
3.    This inclusive service is nontransferable to any other apartment or property at UniLodge in Australia or New Zealand.
4.    Cleaning is strictly limited to shared common areas of the apartment, specifically defined as:

• 4.1 The shared kitchen (excluding inside cupboards, appliances, or pantries).
• 4.2 The shared living and dining area.
• 4.3 The apartment balcony, where applicable, limited to sweeping/mopping of accessible floor areas only. Balcony glass, balustrades, external windows and resident belongings are excluded.

5.    Individual resident bedrooms and ensuites (where applicable) are strictly excluded from this service.
6.    Services consist of basic hygiene maintenance, including:

• 6.1 Vacuuming and mopping of hard floors and carpets.
• 6.2 Wiping down accessible benchtop surfaces, external cabinet faces, mirrors, windows and windowsills, spot clean walls, A/C and PowerPoints, skirting boards.
• 6.3 Basic sanitisation of shared bathroom fixtures (sinks, toilets, and showers)
• 6.4 Spot cleaning including stove top, oven, fridges, microwaves and rangehood.

7.    Residents remain responsible for the removal of all household waste. Our cleaning staff will not remove rubbish, recycling, or food waste from the premises.
8.    "Surface Only" Policy: To protect resident belongings and staff safety, cleaners will only clean accessible surfaces. Staff are strictly prohibited from moving or lifting furniture, personal electronics, or personal items to clean underneath or behind them.
9.    Resident Obligations and Access

• 9.1 Preparation of Space: For the service to be effective, surfaces and floors must be cleared of personal items, dishes, and clutter prior to the scheduled time.
• 9.2 Limited Liability: Any area deemed inaccessible due to excessive clutter, or the presence of delicate personal items will be skipped. UniLodge is not liable for areas left uncleaned due to a failure to clear the space.
• 9.3 Access: By accepting residency in a 3 Bedroom Terrace Apartment, residents grant UniLodge staff and authorised contractors access to the common areas during business hours.  If access is refused, or the apartment is not reasonably prepared for cleaning, free of personal belongings, the scheduled clean may be skipped and will not be rescheduled.

10.    Cleaning will usually be conducted fortnightly during business hours and is expected to take approximately 45 minutes. Exact timing may vary due to operational requirements. 
11.    This service is complimentary; no rent reductions or credits will be issued if the service is unavailable or skipped. Services will not be provided on weekends or public holidays.
12.    UniLodge reserves the right to modify or withdraw this service at any time. We will always aim to give you at least 14 days' notice of any significant changes.
13.    This complimentary service is provided at our discretion and may change or become chargeable in the future.