Question 1

How do I reserve a room at UniLodge Stafford House?

Accepted Answer

Once you have registered with Victoria University of Wellington Accommodation Service and requested UniLodge Stafford House as your preference, your application will be forwarded to us and in turn we will make a contract offer to you. Once you have accepted our terms and conditions by signing the contract and returned it to UniLodge Stafford House with the contract deposit we will confirm your reservation.

Question 2

What kind of contracts does UniLodge Stafford House offer?

Accepted Answer

For all our Victoria University of Wellington students a 38 week academic year is offered. We also assist students with a 19 week trimester contract who are looking to complete their degrees.

Question 3

What does my accommodation payment include?

Accepted Answer

You payment includes your single room within an apartment, winter heating, telephone rental with local Wellington calling, weekly internet use of up to 20GB. It also includes free use of amenities such as our gym, music practice room and games room.

Question 4

Do you have car parking facilities?

Accepted Answer

No

Question 5

Why is the rent not 4 times the weekly rental amount?

Accepted Answer

All Victoria University Halls require installment payments as set out in your contract offer.

Question 6

When do I pay my rent?

Accepted Answer

Please refer to the installment scheduling as set out in your contract offer

Question 7

How does my mail get to me?

Accepted Answer

All mail is delivered to the office each working day. It is then sorted and distributed to the apartment mail boxes in the foyer.

Question 8

What do I need to buy before I can move in?

Accepted Answer

Basic bedding pack, personal belongings, drying rack, food, cleaning products, TV optional for your bedroom.

Question 9

How close is the nearest supermarket?

Accepted Answer

New World Thorndon supermarket is a 5 to 10 minute walk

Question 10

If I really want to move rooms after I move in – is that possible?

Accepted Answer

No. However at the end of Trimester 1 it may be possible, should exceptional circumstances and reasons be accepted by UniLodge Stafford House. A fee may apply.

Question 11

Can I move out at any time?

Accepted Answer

No, you are bound by your contract term and conditions

Question 12

Is there extra storage outside my apartment?

Accepted Answer

Yes, we can assist with a secured space for empty suitcases, cartons but only for the duration of your contract.

Question 13

Can I use my bond to pay my rent?

Accepted Answer

No, the bond is held in a trust account on your behalf until your contract terms and conditions have been met.

Question 14

How long does it take for the bond to be refunded?

Accepted Answer

Normally within 4 to 6 weeks of your departure

Question 15

How do I connect the internet/phone?

Accepted Answer

On arrival you need to complete the internet usage form. Once completed, a connection instruction sheet will be provided that will allow almost an immediate connection. The apartment telephone is automatically available for local Wellington use.

Question 16

Is wireless internet available?

Accepted Answer

Yes, wifi is available throughout the building, supported by a cable port in all bedrooms.

Question 17

How do I disconnect the internet/phone?

Accepted Answer

There is no need for a disconnection process at UniLodge Stafford House.

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