The Manors

Q: How do I reserve a room at The Manors?

Complete the online application.

Q: How does my mail get to me?

Via the letterboxes at the front of the building.

Q: What do I need to buy before I can move in?

Bedding, kitchenware, consumables – available for purchase at Your Shop.

Q: If I really want to move rooms after I move in – is that possible?

Upon availability – break lease fees will apply

Q: Can I move out at any time?

Yes, however break lease fees will apply and you will be required to continue paying your rent until a new tenant is found

Q: Is there extra storage outside my apartment?

No there is not. If you have items that you wish to store you will need to contact the local storage service provider.

Q: How do I connect the internet/phone?

Via telecommunications company – Big Air/Super Loop

Q: What is a Bond?

A bond is an amount of money that you need to pay that can be used by the apartment owner if you do not meet the terms and conditions of your tenancy agreement. Examples of this include If you fail to keep the property clean, cause damage or are in rent arrears, the owner of the property may claim some or all of the bond only when the tenancy ends. The majority of bonds are refunded in full as most UniLodgers vacate with no issues.

Q: How much is the Bond?

4 weeks of rent - If your rent is $700 a week or less on a General Tenancy Agreement (or $500 a week on a Rooming Accommodation Agreement), the bond cannot be more than 4 week’s rent. The Owner cannot increase the bond during your tenancy. If you are paying over these amounts then the Apartment owner may request a higher Bond amount. The amount you will need to pay for your bond is listed on the prices page and will be confirmed again with you prior to your arrival.

Q: Paying the Bond?

All rental bonds for properties in Queensland are lodged with the Residential Tenancies Authority (RTA) a state government body. Payment must be made payable to the RTA (not UniLodge). We ask that you provide us with a bank cheque (a bank cheque is a cheque issued by the bank under their name; you can purchase one of these from any Australian Bank). Alternatively, a money order (Available from Australia post) is acceptable. Remember the cheque/Money Order must be made payable to the ‘Residential Tenancies Authority’. Bring the bond cheque/money order with you when you are collecting your keys. At this meeting, you will complete and sign the official “Bond Lodgement Form”. We will forward this to the RTA and then the RTA will send a receipt to you direct. Contact the RTA on 1300 366 311 if you have not received a receipt 15 business days after paying your bond. We understand that it may not always be possible to arrange for either a bank cheque or money order prior to arrival and in these instances we recommend you take advantage of the RTA’s online bond lodgement option and bring a copy of this with you when you arrive.