How do I reserve a room at UniLodge Whitaker?

In order to apply for a place at UniLodge Whitaker, you can apply through the University of Auckland accommodation website.

How do I confirm my place?

You will need to refer to the University of Auckland website for an update on your application.

What if I need to make a change to my booking?

You will need to refer to the University of Auckland website to update or change your application.

What types of rooms can I choose from?

At UniLodge Whitaker we have Studio Deluxe and Studio Double Deluxe apartment rooms.

What does my residential fee include?

Rental fees include reasonable use of all electricity, heating, gas and water charges.

What items will I need to bring or buy before I move in that are not in the apartment or not available to buy?

You will need to bring with you:

  • Basic bedding
  • Cleaning products
  • Personal belongings

Can I have meals included with my accommodation?

UniLodge Whitaker does not offer meal plans.

Is housekeeping provided?

Residents are responsible for cleaning their own rooms. We have a vacuum cleaner that can be borrowed from the customer service desk.

Where do I do my laundry?

User-pays laundry available with washers, dryers and ironing facilities

What happens when I arrive at UniLodge Whitaker?

When you arrive at UniLodge Whitaker, please come to the customer service desk located at 5 Whitaker Place, Grafton Auckland 1010 and we will check you in, give you the necessary paperwork to complete and show you to your room. If you are arriving after hours or on the weekend, you will need use the afterhours/emergency phone on +(UOA TO PROVIDE) and the duty Residential Advisor will meet you and check you in .

What do I need to bring when I arrive?

Along with your usual luggage and personal belongings, please remember to bring your passport with you, any other required paperwork with you.

What will be given to me when I arrive?

When you arrive, we will give you a swipe key tag for your room.

What do I need to pay before or on arrival?

All details will be arranged and confirmed by the University of Auckland prior to your arrival.


The Resident Handbook (居民手册)旨在帮助您了解公寓設施,并熟悉你作为居民的权利和责任。 我们希望該手册能够解决答您的最常见问题。