Q: Do I need a mattress protector?

Yes. These are charged at $20 per mattress protector.

Question 1

Does this property have an application fee?

Accepted Answer

No. There are no application fees.

Question 2

Do you have an extra guest charge?

Accepted Answer

There is no charge for a guest for up to three (3) nights in a Studio apartment only.

Question 3

Do I need to organize my own Contents Insurance?

Accepted Answer

Yes. You will need to organize own Contents Insurance to cover your personal items inside your bedroom/apartment.

Question 4

Do I need a mattress protector?

Accepted Answer

Yes. These are charged at &#36;20 per mattress protector.

Question 5

How much is the Internet/ WiFi?

Accepted Answer

Unlimited WiFi is included in your rent.

Question 6

What electricity cost am I responsible for?

Accepted Answer

Electricity and other utilities usage are included in your rental payments.

Question 7

If I wanted to break my lease, what are the costs associated with this?

Accepted Answer

The cost payable by residents is 2 weeks rent plus GST and all rental costs until the apartment is leased again.

Question 8

Do I need to pay a departure clean fee?

Accepted Answer

Upon departure, your apartment is required to be returned to the same or better Good and Clean condition. If it is no, you will be require paying a departure cleaning fee. Please contact the Reception staffs for more details.

Question 9

Is there a cancellation fee once I have secured an apartment?

Accepted Answer

Yes. The cancellation fee will be your holding deposit paid to secure the booking.

Question 10

Do I need to pay a deposit to secure the booking?

Accepted Answer

Yes. To secure an apartment, the tenant must pay 1-2 weeks rent plus the cost of mattress protector and shower curtain. Also, a Bond of 2-6 weeks rent depending on the apartment types and the weekly rental figure must be paid prior to check in.

Question 11

Are car parking spaces available?

Accepted Answer

Sorry. There are no onsite car park spaces available.

Question 12

What do I do if, or my family need somewhere to stay prior to checking into UniLodge?

Accepted Answer

There are many hotels/service apartments located near the UniLodge City Gardens. You will be able to book it online from i.e. booking.com or any other similar hotel booking website.

Question 13

What do I need to bring on arrival/check-in day?

Accepted Answer

On top of the normal clothes, books and bags please have the following information ready to assist with your check-in process when you arrive: 


	Passport
	Enrolment letter
	Copy of Student Visa
	Student ID
	Financial Proof
	Information Form
	Proof of Bond Payment